Payment Policy
At Treadmere, we are committed to providing a secure, convenient, and reliable shopping experience. Our online payments are processed through Whop Business, our third-party payment gateway.
Accepted Payment Methods
We offer secure payment options for customers throughout the United Kingdom.
Credit and Debit Cards
Our checkout supports eligible major credit and debit cards, including Visa and Mastercard, subject to availability.
To complete your purchase:
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Add your preferred footwear to your shopping cart.
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Proceed to our secure checkout.
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Select your preferred available payment method.
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Enter your payment details.
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Confirm your purchase.
Digital Wallets
Apple Pay, Google Pay, or other digital payment options may be available depending on your device, browser, and checkout configuration.
All available payment methods will be displayed during checkout.
Transaction Currency
All product prices on Treadmere are displayed in British Pounds (GBP).
Applicable taxes and any additional charges will be clearly displayed before you complete your purchase.
Secure Payment Processing
Your payment security is important to us.
All online payments are processed through Whop Business and its supported payment partners using secure payment technology.
Treadmere does not directly store your full credit or debit card information on its servers.
Your payment information is handled securely by the payment provider in accordance with its applicable privacy and security practices.
Payment Confirmation
After your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
If your payment is unsuccessful, please verify your details or contact your bank or card issuer.
Payment Statement Information
Because our payments are processed through Whop Business, your bank or card statement may display a descriptor associated with Whop or its payment processing partners.
Your purchase will remain associated with your order from Treadmere.
Refunds and Cancellations
Approved refunds will generally be issued to the original payment method used during checkout.
Refund processing times may vary depending on your payment provider and financial institution.
For additional information, please review our Refund & Returns Policy.
Contact Information
If you have any questions about payments, billing, or checkout, please contact our customer support team.
Store Name: Treadmere
Email: support@treadmere.co.uk
Business Address:
99 Mill Street
Cannock , WS11 0DR
United Kingdom
Customer Support Hours:
Monday – Friday, 09:00 – 18:00 (London Time)
We aim to respond to all customer enquiries within 24–48 business hours.
Thank you for choosing Treadmere. We appreciate your trust in our store.